Frequently Asked Questions

12d Model FAQ

Hardware & System Requirements

What are the recommended hardware specifications for running 12d Model?
12d Model is predominantly a single-core application. A CPU with 12 cores offers minimal benefit over CPUs with 6 cores. Large 12d projects require substantial memory and storage. Invest more in RAM and storage rather than CPU cores.
Recommended Specifications:

  • CPU: Intel i5 or AMD Ryzen 5
  • RAM: 32GB (2x16GB) or 64GB (2x32GB or 4x16GB)
  • Storage: Two SSDs – 500GB for OS/software, 1TB+ for projects
  • GPU: NVIDIA GPU supporting OpenGL

For more details, visit the 12D Wiki: Hardware Requirements for 12d Model

Can I run 12d Model on Windows 11?
Yes, 12d Model is compatible with both Windows 10 and Windows 11. Ensure that your system meets the necessary hardware requirements for optimal performance.

Installation & Licensing

What should I do if I encounter an “Authorization Error”?
For detailed troubleshooting steps, see: Error starting 12d Model

If after troubleshooting, 12d model still isnt working, then please click the email support button on the bottom of the panel and send to your local 12d support people. To find your local support team, visit this website: 12d Model Support

What file formats can 12d Read/Write

These are the most common file formats 12d Model can Import.

  • 12da, 12daz, 12dxml, 12dxmlz
  • XYZ ASCII
  • DWG, DXF
  • Arcview SHP
  • Mapinfo MID/MIF, TAB
  • IFC
  • OBJ
  • DEM
  • LandXML
  • MX Genio

These are the most common file formats 12d Model can  Export.

  • 12da, 12daz, 12dxml, 12dxmlz
  • XYZ ASCII
  • DWG, DXF
  • Arcview SHP
  • Mapinfo MIF, TAB
  • IFC
  • OBJ
  • DEM
  • LandXML
  • MX Genio

12d Field

What is 12d Field?
12d Field is a mobile application for field data collection and management. It integrates with 12d Model for seamless data transfer. For more details, visit: 12d Field

How do I set up 12d Field?
Follow the setup instructions provided in the 12d Field documentation to configure your devices and synchronize with 12d Model. For guidance, see: 12d Field Setup

Support & Training

Where can I get support for 12d Model?
Contact the 12d support team for assistance with technical issues and inquiries. For more information, see: Contact Support

Where can I find training resources for 12d Model?
Explore training materials and courses to enhance your skills with 12d Model. For resources, visit: Training Resources